Your Questions, Answered
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At the foothills of the San Bernardino mountains, in San Bernardino, California USA. This is where all originals are shipped from. Prints ship from Anaheim, CA.
As I maintain my special effects animatronic work in Redlands, CA, I have to arrange time for signing my Limited Edition Prints which may delay a shipment a few extra days. Please contact me if you need expedited shipping, I will do my best to accommodate.
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Fine Art Prints, Framed Fine Art Prints, Canvas Prints, Framed Canvas Prints are shipped from Anaheim, California, USA. You will usually receive your order within 5-10 business days within the United States.
Also, I email you a tracking number so you can keep tabs on where it is.
For international shipping, please allow extra time for customs. Delivery time depends on where in the world you are. Usually, up to 10 or 15 business days.
We ship Fine Art Prints, Framed Fine Art Prints, Canvas Prints, Framed Canvas Prints internationally via USPS. Please note that USPS charges the recipient with customs tax. Fine Art Prints ship via USPS at a flat fee of $25.00. For all other products, You will need to contact me first for accurate shipping fees.
We are temporarily not shipping to Germany due to damages and extra shipping fees.
An original painting ships from San Bernardino, California, USA, usually within 5 - 10 business days in the United States, 10-15 business days internationally. I only ship my original paintings via FedEx with insurance. The cost of shipping with insurance will be higher than a normal package. If you’re worried about your order arriving on time, contact me and we’ll work something out.
As I maintain my special effects animatronic work in Redlands, CA, I have to arrange time for signing my Limited Edition Prints which may delay a shipment a few extra days. Please contact me if you need expedited shipping, I will do my best to accommodate.
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Yes! We ship Fine Art Prints, Framed Fine Art Prints, Canvas Prints, Framed Canvas Prints internationally via USPS. Please note that USPS charges the recipient with customs tax.
Fine Art Giclee Prints have a flat shipping fee of $25.00 for international shipping and only via USPS. For all other Print products, you will need to contact me first for accurate shipping fees.
Additionally, we temporarily will not be able to ship Fine Art Prints, Framed Fine Art Prints, Canvas Prints, Framed Canvas Prints to Germany due to shipping factors beyond my control.
All original paintings ship via FedEx with insurance. This method is more expensive to ship, but more secure.
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My site is hosted on Squarespace, which gives you a wide range of payment options: Most types of credit cards, Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, Apple Pay, Afterpay/Clearpay and Klarna.
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Of course! An art purchase should always feel 100% good. If, for whatever reason, you need to return your artwork, contact me about it within 30 days upon receiving your item. I do not accept returns after that. You are responsible for the shipping charges when returning an item. When the item is back with me, in its original condition, I will give you a full refund, minus shipping costs.
I don’t exchange an order, you will need to return, then purchase.
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If the package was handled carelessly we might be eligible for compensation. If you suspect that’s the case, please keep the parcel as evidence, and take photographs of the damage and forward them to me. Most prints ship from the printer, some ship from me. Please let me know as soon as possible so I may investigate.
I always package my original paintings with the utmost care, with a waterproof sleeving around the artwork and sturdy packaging materials so that the parcel can’t easily be bent or damaged. Take photos of the package and send them to me and we’ll sort it out.
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It's rare, but it does happen sometimes. If it's been more than 10 days since I shipped the item to you, and you haven't received it yet, please contact me and I will investigate the issue.
Remember, for shipping internationally it may take up to 15 days.
If you are being shipped near the holidays, especially in December, your shipment may be delayed an extra 5 to 10 days.
Also, I email you a tracking number so you can keep tabs on where it is.
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Not at this time. I continue to work full time as a practical special effects animatronic artist so my time is limited. I will at some time in the future so join my mailing list to get updates.
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Care Instructions for Acrylic Original Painting
My paintings have 2 to 3 varnish layers on top to protect the acrylic film. The best practice for keeping the surface clean is to minimize dust or moisture in the area.
Touching the surface should also be minimized. Each time the surface is touched, residue from our hands can deposit materials that over time become more difficult to remove.
It is always best to gently dust the painting every 1-2 months or so to prevent heavy buildup. Gently dust your painting with a soft dry cloth, microfiber cloth, and/or a very soft sable or sable-like brush. Do not press onto the surface or you will “burnish” the film or cause micro-scratches in the surface.
A “low tack tape” can be used lightly on the surface to remove difficult hairs or dust. Buy the tape from an art supplier. The tape is designed to lightly hold things while making art.
If you absolutely must, and maybe have smudges from handling the painting, you may have to use a very very mild clean soap (no lotions, perfumes or extra cleaning chemicals). You could use an olive oil-based soap or gentle hand washing laundry soap for delicates. Mix distilled water with a tiny, tiny bit of soap. Use a clean soft cloth. Lightly wet the cloth then gently wipe the painting surface. Use a new clean cloth, apply a small amount of distilled water then wipe the area where you applied soap; you may have to do this twice. Use a new clean soft cloth to dry. Make sure to gently wipe, you don’t want to burnish or scratch the surface.
Do not use glass cleaners and ammonia-based products to clean your painting. These will eat away at the acrylic and varnish.
Do not display your original painting, print or canvas print in direct sunlight. The pigments will fade or colors may shift over time.
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Care Instructions for Canvas Giclee Prints
For a quick cleaning, gently dust your canvas print with a soft dry cloth, microfiber cloth, a very soft brush, unscented duster or feather duster.
Dust every couple of months to prevent heavy buildup. You can vacuum the back corners gently too. Careful not to push vacuum into the central area of canvas as this may cause a dent.
For a deeper cleaning, dip a soft cloth or microfiber cloth in distilled water, wring it out until it’s barely damp and gently wipe the surface and sides. Do not oversaturate with water. If this isn’t enough to clean the surface, use a tiny, tiny bit of very mild, unscented soap like gentle hand wash laundry soap for delicates or olive oil-based soap with distilled water. Dip the cloth and wring it out until it’s barely damp and gently wipe the surface and sides. Rinse the surface and sides by using a new soft cotton cloth or microfiber cloth in distilled water the same way. Dry the surface right away with a new clean soft cloth.
Do not use glass cleaners and ammonia-based products to clean your painting. These will eat away at the ink and canvas.
Do not display your original painting, print or canvas print in direct sunlight. The pigments will fade or colors may shift over time.
Care Instructions for Framed Fine Art Giclee Prints
For a quick cleaning, gently dust your framed print with a soft dry cloth, microfiber cloth, a very soft brush, unscented duster or feather duster. Dust every couple of months to prevent heavy buildup.
You can use glass cleaner (only on window pane of frame). Spray onto the soft cloth first, then wipe the surface.
Do not display your original painting, print or canvas print in direct sunlight. The pigments will fade or colors may shift over time.